Controlling complications doesn’t have to be complicated.
5 key team members and skill sets to utilize
Creating change in a culture that may have been primarily surgical requires interventionists and surgeons to be in perfect lockstep, letting one another’s skills complement each other, and building trust in the relationship.
Having an adept clinic coordinator available to touch base with nursing staff in every setting assures that day-to-day hassles are managed and addressed before they become a problem.
Ensure your schedulers are putting their unique skills to use applying algorithms and arranging tests and procedures that will make your program more efficient.
Billing and Coding
An open, transparent conversation with your billing and coding team with regards to your documentation that informs DRG assignments, and coding for use of technologies that may be eligible for NTAP (New Technology Add-on Payments), is perhaps the most important piece of all. They’ll need to know precisely what you’re documenting.
Early contact with physical therapy, occupational therapy, case management and social work to help those units understand that your patients will not need ancillary services will save everyone headaches down the line.
Seeing is believing.
Dr. Gada’s strategy for an efficient team starts with clinical observation. The very first step of a new program involves the invitation of everyone from industry partners to TAVR team members to see the process in action through:
- A preparatory conversation about economics, efficiencies and the experience and outcomes that are important to patients.
- A day of observation to reinforce those economics, efficiencies and patient metrics in real-time.
- Broad-based overviews and presentations between cases to discuss technicalities, procedures, and the fundamentals of a minimalist approach.
It doesn't take long to create a lean and efficient TAVR program that benefits both your clinic and your patients. But it does require a commitment to forward-thinking and planning. Remember, a culture doesn’t change overnight.